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Terms & Conditions – FlixAgency

 

Welcome to FlixAgency. By using our website, services, or purchasing any of our products, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing our website or using our services, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Services Provided

FlixAgency provides digital marketing services, including but not limited to:

  • Social media management

  • Paid advertising (Facebook, Instagram, TikTok, etc.)

  • Branding and content creation

  • Website design

  • Lead generation

Services may change or be updated at any time.

3. Payment Terms

  • All payments must be made in full before service delivery unless agreed otherwise.

  • Prices are listed on our website or provided through direct communication.

  • Monthly plans renew automatically unless canceled before the next billing cycle.

  • Failure to complete payment may result in paused or terminated services.

4. Refund Policy

Due to the nature of digital marketing and service-based work, all payments are final and non-refundable, except in cases where:

  • A duplicate payment was made in error.

  • A service was not delivered as described.

Please review our full Refund Policy for more details.

5. Client Responsibilities

Clients agree to:

  • Provide accurate information required to perform services.

  • Grant necessary access to platforms (e.g., Facebook Ads Manager, website backend).

  • Approve content or strategies in a timely manner.

  • Avoid any illegal or prohibited activity using our services.

Failure to provide required information may delay service delivery.

6. Service Delivery

FlixAgency makes reasonable efforts to deliver services on time; however:

  • Timelines are estimates and may vary.

  • Marketing results are influenced by many factors outside our control (competition, ad budget, market conditions).

  • We do not guarantee specific results such as revenue amounts, follower numbers, or lead volume.

7. Prohibited Use

You agree NOT to use our website or services for:

  • Fraudulent or misleading activity

  • Spamming or harmful content

  • Violations of platform policies (Facebook, Google, TikTok, etc.)

  • Illegal business practices

FlixAgency reserves the right to terminate services for prohibited use without refund.

8. Intellectual Property

All content, branding, graphics, text, and materials created by FlixAgency remain our intellectual property unless otherwise agreed in writing.

Clients may ONLY use delivered content for their business purposes and may not resell or distribute it without permission.

9. Confidentiality

Both parties agree to keep all project-related information confidential, including login details, business data, marketing strategies, and communication.

10. Limitation of Liability

FlixAgency is not liable for:

  • Loss of revenue

  • Decrease in performance caused by external factors

  • Platform bans or restrictions

  • Errors caused by third-party tools

Our total liability shall not exceed the amount paid for services in the last 30 days.

11. Modifications

FlixAgency may update these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.

Continued use of our services means you accept the updated Terms.